Work Ethics

Participation is #1

At ITFBOX, we are expected to work at InTel Frequencies - that is to say, we will work at the speed of information. What we know is what our clients will know. A project is done by a team. Each step we take is on par with our clients and each team member involved.

Participation is key to a successful and speedy project completion.

We also pride ourselves in creating Intuitive, Trendy, Fresh applications. This means the application will function at its best, give off modern hip appeal, and provide a fresh feel that is simple while still holding professionalism.

 

 

Project Policy

  • Once your project is started, we will follow it every step of the way. What we know, you know.
  • We will do our best to finish according to the agreed time upon the initiation of the project.
  • We will tell you everything up front. No beating around the bush.

 

Cancellations

We hold the right to cancel any project if:

  • The client does not efficiently respond in a timely manner (without notice):
    • Replying/Answering our team 1 week later
    • We work hard on all projects.
    • We expect clients to respect that as we respect how important their project is.
  • Overusing Resources:
    • Asking for unreasonable amounts of design/programming changes.
    • If requests become unreasonably abundant, this is a means of cancellation.
    • Overusing resources exhausts what the deposit covers.
  • Deposit is non-refundable:
    • The deposit covers the design stage
    • It covers initial work and project setup
    • It is non-refundable.


 


The Process

General Process Outline

Creating your online presence in the worldwide web is a process. It involves the teamwork of at least three main people: the potential site owner, the programmer, and the designer. Listed below is a general guideline of the designers and programmers at ITFBOX. This will help you prepare for the working process ahead in your project.

 

Call or E-Mail

  • First, give us a call or email us.
  • Ask some questions, get to know us, let us connect with you first.
  • The phone call is always free and we are always happy to answer any questions.
  • We can also give you a better Price Quote after knowing your interests.

 

 

Connected? Okay, Let's Start

  • Okay, now that we know each other a little better and we have a general idea of what you need, let's start.
  • Provide the initial deposit: by mail in form of check, direct deposit, or pay online in our online store.
  • Once the deposit is received, we immediately start on your project.

 

Project's 1st Stage

  • The first stage to a project is Design processing.
  • Our designs will be ready in 3 - 7 days.
  • Designs will then be email to you in a .jpg format for approval/changes.
  • This takes from 1 - 2 weeks, depending on the amount of changes needed.
  • We don't proceed until you are satisfied.

 

Project's 2nd Stage

  • After the design stage is approved and completed, we move to the Programming stage.
  • This will take anywhere from an extra 1 - 3 weeks depending on complexity of project.

 

Project's 3rd Stage

  • Integration stage, where we combine stage 1 and 2 to create a beautiful functioning website.
  • This is one of the quicker stages taking no more than 1 week.
  • Upon completion of this stage, clients are able to demo the website before release.
  • Clients may request modifications on parts of their website at this stage.

 

Final Stage

  • After approval, client secures final payment.
  • We immediately upload all files to the server and officially release the website
  • Extras: We will then further make submissions to Google/MSN/Yahoo! (If hosted with us)
  • Extras: We will create personal Emails with your own .com (If hosted with us)
  • Extras: We will continue to monitor website securitty. (If hosted with us)